Logo Staffino

The Leading
CX Platform
for Pharmacies
& Drugstores

Craft engaging customer surveys,
measure satisfaction accurately
and uncover new revenue streams
through a single platform.

Discover Why Top Pharmacy & Drugstore Chains Choose Staffino

Personalised Support

We're here to maximise your results through complex data analysis and round-the-clock support.

Guaranteed ROI

We assure you that your return on CX will significantly exceed your initial investment.

AI-Driven Solutions

Our AI-powered tools streamline customer service and offer an unparalleled level of feedback analysis.

Positive Recognition

Our platform integrates daily recognition, fostering a customer-centric approach across all teams.

Transform Your Business with Our Innovative Solutions

Mystery Shopping

Maximise the ROI of Customer Experience with Mastery Shopping®

Our user-friendly interface allows you to collect feedback, swiftly resolve issues, ensuring every customer leaves with a smile. Minimise costs, unveil hidden revenue streams and pinpoint employees missing upselling opportunities to boost your profits.

Increase Frontline Employee Performance through Daily Recognition

With Staffino, you can track KPIs, identify top performers, and highlight areas for improvement. Plus, with our unique gamification module, you can transform your workplace into a dynamic arena of performance-led contests and rewarding virtual badges.

Exmployee Performance

Achieve XM Excellence with Staffino's Award-Winning Expertise

Thanks to Staffino, we can now pinpoint exactly which of our branches have ongoing issues affecting the shopping experience and identify the specific pharmacists that have impacted our customers’ feelings”.

Ján Žák

Ján Žák

CEO, Dr. Max Slovakia
CX brings money
How to get a quote?

Get in touch and we will tailor our products to your needs!