With AI-generated replies, we can now respond to routine feedback almost instantly. About 15% of customers engage further, giving us the opportunity to proactively share useful information before issues arise. Emotional or complex cases remain in the hands of our customer care teams, who play a key role in representing our brand and values.
Experience management made smart
Skyrocket Your Profits with a Powerful CX Platform
Transform customer and employee experiences into your growth engine with the Staffino Customer Experience Management Platform. Under the guidance of our seasoned Experience Management specialists, boosting loyalty and revenue for sustainable growth has never been easier!
