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Experience management made smart

Increase Revenues with a Great CX Platform

Transform your customer and employee experiences with the Staffino XM platform. Guided by experience management specialists, enhance loyalty and revenue for long-term growth.

An image showing different dashboard of Staffino Customer Experience Platform
An image showing different dashboard of Staffino Customer Experience Platform
Experience management made smart

Increase Revenues with a Great CX Platform

Transform your customer and employee experiences with the Staffino XM platform, the ultimate customer experience management platform/software guided by our team of experience management specialists. Take the first step towards transformative growth now, enhancing loyalty and revenue in the long run.

CX Management

Good Customer Experience Brings Money

Measure customer satisfaction with our sleek, user-friendly interface, allowing you to quickly address issues and ensure happy customers.

Staffino provides the tools for an effective CX management strategy, accurate experience measurement, valuable insights, and more.

EX Strategy

A Successful Business Starts with Motivated Employees

Revolutionise your EX strategy with Staffino's engaging platform, using captivating surveys and workplace gamification.

Transform employee interactions into valuable insights and unforgettable experiences

CX & EX solutions

Optimise Your Customer Experience across All Touchpoints

Our cutting-edge platform revolutionises the customer experience for companies globally.

Our comprehensive CX and EX solutions ensure unparalleled customer satisfaction, inspire employee motivation, and boost revenue growth.

Achieve XM Excellence with Staffino's Award-Winning Expertise

The Staffino Experience Management Difference

What makes us stand out from our competition?

Easy-to-use online platform

Don't pay for features you don't need, but make sure that what you buy will bring real insight and results.

Culture of positive recognition

We make recognition a part of your employees' daily routine and drive customer-centric employee behaviour.

We are more than a platform

Our team is always at your service and ready to help you interpret the data and consult any questions you may have.

XM deserve a fair price-tag

Our mission is to make XM available to the masses with a sophisticated solution for half the usual price.

Easy-to-use online platform

Don't pay for features you don't need, but make sure that what you buy will bring real insight and results.

Culture of positive recognition

We make recognition a part of your employees' daily routine and drive customer-centric employee behaviour.

We are more than a platform

Our team is always at your service and ready to help you interpret the data and consult any questions you may have.

XM deserve a fair price-tag

Our mission is to make XM available to the masses with a sophisticated solution for half the usual price.

Easy-to-use online platform

Don't pay for features you don't need, but make sure that what you buy will bring real insight and results.

Culture of positive recognition

We make recognition a part of your employees' daily routine and drive customer-centric employee behaviour.

We are more than a platform

Our team is always at your service and ready to help you interpret the data and consult any questions you may have.

XM deserve a fair price-tag

Our mission is to make XM available to the masses with a sophisticated solution for half the usual price.

50+ of the world's leading brands

use Staffino for CX management

Orange
E-ON
JYSK

“Thanks to the simplicity of the Staffino platform and the ability to internally discuss each case directly within the app, we’ve been able to retain 70% of customers who were likely to leave.”

Vladislav Kupka

Board Member, Orange Slovakia

“Data provided from mystery shopping is very limited in volume. Now we have data from hundreds of customers and can more precisely understand specifically what needs to be improved – and where. Data is broken down through to the smallest service stations in the country.”

Timea Reicher

Retail Director, Slovnaft

“When we see that certain drivers have an excellent track record of customer satisfaction, we are keen to share their experiences with others. This helps us to disseminate good practices and improve the quality of our services as a whole. We believe that, by taking these steps, we can ensure that our drivers deliver the quality of service appreciated by our customers.”

Robert Ferencz

Distribution Manager, Lyreco Central Europe

We are interested in the customer’s opinion on the services provided and his experience with us as an energy supplier because we want to continually improve. That is also why we started intensive cooperation with partners Alcasys and Staffino, and the first results are showing.

Richard Uríček

Director of Customer Care, SSE

“We were pleasantly surprised that most of the suggestions are not just negative comments but relevant suggestions to improve our services. Thanks to Staffino we have quick and specific information about the work of each employee.”

Pavel Tesař

Director of Call Center, E.ON CZ

Some years ago, we may have believed we could never be this close to our customers. Now I really find we are, and this has made an impact.

Michael Bach Olesen

Retail Operational Director, JYSK

We highly value the feedback we receive from our clients through our cooperation with Staffino. We are pleased that they can share their impressions or possible comments with us so that we can keep pushing ourselves forward and provide consistently exceptional service.

Marcela Juríčková

Head of Client Care, Cofidis Slovakia

Thanks to Staffino, we can now pinpoint exactly which of our branches have ongoing issues affecting the shopping experience and identify the specific pharmacists that have impacted our customers’ feelings”.

Ján Žák

CEO, Dr. Max Slovakia

Using Staffino has helped us become transparent both internally and externally. It allows us to find out what we are doing well and what we need to change. A significant change was that we were no longer anonymous over the phone and e-mails, and the customer was allowed to evaluate precisely the worker with whom their request was handled.

Dan Toma

Operations Specialist Europe, VWFS

10,000,000+

Answers to Questions Every Month

3,000+

Personalised CX Dashboards

6,000+

Active Managers

10,000,000+

Answers to Questions Every Month

3,000+

Personalised CX Dashboards

6,000+

Active Managers

The best performing solutions bring our clients the best business improvements

No credit card required