Solutions
Retail Customer Experience Solutions
Unlock Superior Shopping Experiences with Our AI-Driven CX & EX Products
SolutionsRetail Customer
Retail Customer
Experience Solutions
Unlock Superior Shopping Experiences
with Our AI-Driven CX & EX Products
Helping the World's Leading Brands Improve Experiences
Staffino is not just about satisfying your retail customers – it’s about delighting them! For many years, we’ve been partnering with retail giants across the globe to elevate their experience management and uncover new revenue streams.
50+ of the World's Leading Brands Use Staffino XM Platform
What Do Retail Leaders Say about Staffino?
Some years ago, we may have believed we could never be this close to our customers. Now I really find we are, and this has made an impact.
Thanks to Staffino, we can now pinpoint exactly which of our branches have ongoing issues affecting the shopping experience and identify the specific pharmacists that have impacted our customers’ feelings”.
Shape the Future of Retail Feedback Collection with Mastery Shopping®
The future is now! Don’t rely on a single mystery shopper’s visit when you have hundreds of your own opinionated customers.
Staffino CX Solutions Popular in the Utility Sector
AI Customer Feedback Analysis
Swiftly pinpoint the key factors causing dissatisfaction within a vast amount of feedback and determine immediate solutions to address them.
Customer Retention Management
Monitor customer churn accurately, retain customers before they choose to switch to your competitors, and save significant amounts of money.
Employee Recognition
Based on our experience, 8 out of 10 customer feedback pieces are positive and can be utilised to enhance employee motivation.
Employee Performance
Build a transparent workplace where employees are well informed about their performance, and identify high and low performers effortlessly.
Case Study: Retail Giant JYSK Generates €1.7 Million in Lead Value through Staffino's CX Programme
Danish retailer, part of the Lars Larsen Group, operates over 3,100 stores in 51 countries.
Key Results
€1,725,000
total lead value
calculated at a conservative estimate of €5 per lead
calculated at a conservative estimate of €5 per lead
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The best performing solutions bring our clients the best business improvements
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Do you have questions?
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