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Products & Services to Improve Experience Management

Wide variety of experience management modules to improve customer and employee experience.

EX Strategy
CX Data
CX Products

Products & Services to Improve Customer Experience

Your search for CX platforms ends here! Staffino offers everything you need to manage customer experience and boost ROI.

CX Surveys

Customer Experience Surveys

Design and manage customer experience surveys

CX Dashboards

Personalized CX Dashboards

Feed real-time dashboard data on different levels of command

Feedback Management

Feedback Management

Communicate with customers and colleagues in the most efficient

public reviews connector logo

Public Reviews Connector

Turn scattered online reviews into a centralised source of action

feedback-collector

Website Feedback Surveys

Turn website visits into real-time customer experience insights

EX Products

Products & Services to Improve Employee Experience

Our employee experience management platform will help you improve employee experience in no time without any hassle!

Employee Recognition
Employee Recognition

Employee Recognition

Engage employees with positive feedback, gamified dashboards & open discussions

Employee Gamification

Employee Gamification

Try our gamification module and make work more enjoyable for your employees

Employee Performance

Employee Performance

Identify the best and the worst performing employees or teams

The Core of Our CX Platform

At the core of our platform are 3 CX essentials that work together seamlessly to elevate your experience strategy.

1. Collect customer feedback

Create branded customer surveys for any touchpoint, digital or in-store. Capture honest opinions when they matter most.

2. Manage feedback in real time

See new responses as they come in. Loop in frontline staff or managers. Discuss issues, solve them fast, and close the loop with customers.

3. Understand what drives satisfaction

Track key CX metrics and trends on powerful dashboards. Find what makes customers happy and what hurts loyalty. Act on insights with confidence.

CX Audit
XM Services

Consulting Services

Our CX and EX consultants help you cut through the noise, turning feedback, scores, and metrics into clear actions that drive business results.

Performance Assessment

CX Audit

Identify the most significant shortcomings in your company

CX Strategy
& Roadmap

Lay the foundation for long-term CX success with a structured strategy

cx workshop

CX Workshop

Transform how your team thinks about customers.

Advanced CX Consulting

Advanced
CX Consulting

From urgent interventions to deep strategic insights

AI Features

AI Features for Smarter Experience Management

Smart AI capabilities to improve feedback collection and management, accelerate decision-making, and boost CX and EX outcomes.

AI CX Data
Semantic Engine

AI Topic & Sentiment Analyser

Use AI to instantly detect trends and take action on them

AI Feedback Responder

Unlock smart AI replies with just one click and boost your team's efficiency

AI Insight Summariser

Turn large volumes of customer feedback into actionable Insights

AI Public Reviews & Competition Analyser

Decode your public image and learn where your competitors fail

Get Your First Consultation for FREE

Get tailored advice from our experts on boosting customer satisfaction, linking CX data to revenue, and motivating employees.

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