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Join the Study, Unlock Competitive Insights, and Win Rewards

Discover how European companies collect, analyse, and leverage customer feedback. Are you using the most effective practices, or could you gain a competitive edge?

Why Participate?

Exclusive Industry Insights

Get the full study with actionable benchmarks after the survey ends.

Tailored Recommendations

See how your approach compares to others in your region and industry.

Win Amazing Prizes

Gain knowledge and rewards for you and your team.

Real-Time Preliminary Insights

0 %

of companies collect feedback
on a transactional basis.

Continuous feedback means improvement—don’t miss valuable insights!

0 %

of companies use customer feedback for growth.

Are you missing the secret weapon for better decision-making and innovation?

0 %

of companies still avoid AI in managing customer feedback.

A huge opportunity to outpace competitors by using AI to turn feedback into growth.

Complete the Survey and Win Exclusive Prizes!

Get a printed A2 CX poster to brighten up your office space.
An AI Competitor Analysis of your company and 6 competitors of your choice. Identify your strengths and weaknesses in seconds.
A full-day workshop with an expert boasting over 20 years of experience in CX strategy. Normally valued at €4,000, this FREE CX workshop is your chance to transform your feedback strategy approach and elevate team engagement.

How It Works

Click the “Take the Survey” button.
Spend just 5–6 minutes answering questions about your feedback processes and their value.
Sit back and await your digital CX poster and study report.

AI Competitor Analysis – What Is It?

Get a detailed breakdown of how your company stacks up against competitors based on public reviews (Google Reviews, Trustpilot...).

  • Identify your strengths and weaknesses in seconds.
  • Make data-driven decisions to gain a competitive edge.

    • Don’t Miss This Opportunity—Complete the Survey Now

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