Products & Services
Customer Closed Loop Feedback Management
New era of customer feedback management is here! Streamline communication with customers and teams to boost brand loyalty and advocacy.
New era of customer feedback management is here! Streamline communication with customers and teams to boost brand loyalty and advocacy.
Quickly respond to customer feedback and keep customers happy—even on the go! Our easy-to-use feedback management platform helps you handle customer feedback in real-time, leaving no loose ends.
Moreover, the Internal Discussion attached to each feedback keeps teams aligned. Managers and employees can instantly chat under each feedback item, resolve issues, and close process gaps.
Address feedback fast—anytime, anywhere—to prevent negative online reviews and protect your reputation. Handle customer issues with ease, track incidents, and involve employees to get their perspective.
See all feedback clearly across your entire business. Filter feedback by location, region, or manager. Stay informed from headquarters to local branches, and handle feedback consistently at every level.
Make positive feedback visible and boost morale! Show employees customer praise across screens, emails, or social media, and keep your teams motivated and energised with daily wins.
At the core of our CX platform are three key tools that work together seamlessly to elevate your experience strategy.
Resolve issues fast. Turn customer feedback into action. Build stronger relationships.
Gather direct feedback and measure satisfaction across all important touchpoints.
Visualise key CX metrics and insights. Track progress and improve performance.
Free and no commitment.
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