Products & Services

Public Reviews Connector

Turn scattered online reviews into a centralised source of insight and action.

Integrate Staffino with Google, Trustpilot, Yext, or other review platforms for real-time review management, or boost public reviews by embedding QR codes or links in surveys, directing customers to review sites.

Staffino’s Public Reviews Connector lets you manage and reply to reviews instantly while analysing feedback trends across platforms. Plus, you can turn happy customers into vocal promoters by guiding them to leave positive reviews through smart, embedded redirects.

Explore the Benefits of Our Public Reviews Connector

Choose from one-off or recurring setup options and start turning online reviews into customer satisfaction gold.

Unified Feedback Flow

Finally, a single hub for all your reviews. Centralise feedback from different platforms, so your team spends less time switching tabs and more time improving CX.

AI-Powered Dashboards

Track satisfaction variations and uncover hidden trends with visual, data-rich CX dashboards that make your customer voice impossible to ignore.

Real-Time Feedback Management

Get notified the moment a review drops. Instantly see, label, and manage reviews from Google, Trustpilot, Yext, and other platforms—all in one smart interface.

Improved Public Reviews

Use QR codes, hyperlinks, or buttons in your surveys and feedback responses to nudge happy customers toward leaving reviews on public platforms.

Make the Most of Your Public Reviews in Four Simple Steps

Level-up your customer experience strategy with a smarter approach to online reviews in four simple steps—here’s how it works!

Connect Your Public Reviews

Plug Staffino into Google, Trustpilot, Yext or other review platforms of your choice and collect customer feedback from every direction.

With just a few clicks, you’ll have a real-time overview of public sentiment, fully centralised and ready for action.

Analyse the Data With AI-Powered Dashboards

No more guesswork. Use our smart dashboards to visualise satisfaction trends, identify recurring issues, and stay ahead of customer expectations.

Customise your reports to match your communication goals and get clear, actionable insights.

Respond Instantly and Send Notifications

Reply to reviews directly from Staffino! Your responses appear on Google, Trustpilot, or Yext in seconds—because fast feedback shows you care.

You can even automate alerts and streamline team workflows to keep everyone in the loop.

Boost Positive Reviews With Smart Redirects

Use QR codes, hyperlinks, or buttons at the end of your surveys—triggered by positive feedback—to nudge customers toward leaving reviews on public platforms.

Whether it’s on a thank-you page or in your feedback response message, you’ll amplify your best feedback right where it counts.

Explore our CX & EX products

Get your free demo and see how Staffino turns feedback into actionable data, happier employees, and higher revenue.

No credit card required.

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