Transform how your team thinks about customers. An on-site, hands-on CX workshop with tailored content, practical exercises, and expert-led guidance builds the skills and strategies needed to turn every interaction into loyalty and growth.
No two businesses are alike, and neither are their CX challenges. That’s why every CX workshop by Staffino is customised for your team’s level, industry, and goals.
From beginners learning the basics to experienced teams refining advanced strategies, the content is always relevant, practical, and ready to apply.
This is not another “sit-and-listen” seminar. Through hands-on exercises, industry-specific examples, and case studies, participants will not only understand CX best practices but also apply them directly to their business.
By the end of the day, your team leaves with a personalised CX improvement roadmap and clear next steps.
A CX workshop only works if it makes a real impact. That’s why our session is practical, collaborative, and tailored to your business needs.
Workshop’s content is tailored to your team’s CX maturity level, industry, and goals.
You leave with clear next steps, quick wins, and a CX improvement roadmap.
Enjoy a high-energy day designed to inspire, involve, and empower your team.
In one day, your team will gain everything needed to drive immediate improvements in customer and employee experience.
Beginner, intermediate, or advanced content aligned with your team’s expertise and industry, led by seasoned CX experts.
Principles, frameworks, feedback methodologies, customer journey mapping, and introduction to CX metrics (NPS, CSAT, CES).
Build an impactful CX program, connect customer experience to financial outcomes, and drive employee experience transformation.
Engage in scenario-based problem solving, CX maturity assessments, and real-world applications.
Identify quick-win opportunities and receive a personalised CX roadmap, along with post-workshop recommendations.
Our CX workshop makes learning directly relevant to your business. We combine industry-specific examples, CX maturity assessments, and collaborative exercises so every participant stays engaged.
It’s not generic advice. It’s about empowering your team to improve customer experience in ways that directly impact your bottom line.
Get tailored advice from our experts on boosting customer satisfaction, linking CX data to revenue, and motivating employees.
Be the first to get exclusive insights, tips, and best practices from Staffino, your go-to source for CX and EX success!
