Products & Services
Website Feedback Surveys
Turn website visits into real-time insights without disrupting the user experience.
Turn website visits into real-time insights without disrupting the user experience.
Our website feedback surveys let you gather customer feedback directly from your site—without redirecting customers elsewhere. With just a click, visitors can share their thoughts while still browsing.
Whether it’s feedback on how smooth the checkout process was, how intuitive the site navigation feels, or if product descriptions are clear and helpful, you can capture insights across every part of the customer journey. It’s a fast, non-intrusive way to understand what’s working—and what needs fixing—right where the experience happens.
Customers stay on your site—no redirections.
Show the survey to specific users based on device type, behaviour, or visit rules.
Style the button and survey appearance to match your brand perfectly.
Capture feedback exactly where the experience happens.
Results go straight into your Staffino CX dashboard.
Set frequency limits and save unfinished responses for smarter follow-ups.
Here’s how our website customer surveys work—simple to set up, easy to customise, and designed to collect honest, real-time insights.
To get started, simply insert the Staffino embed code into your website. This creates a secure connection between your website and the Staffino CX platform.
Once added, you can activate it in your Staffino dashboard—when everything’s working, a green status indicator will confirm your site is connected.
Choose the look of the feedback button (style, colour, placement), define when and where it appears, and set targeting rules—for example, which devices or visitors should see it.
You can even limit how often the widget shows up or define when not to show it at all.
As customers interact with your website, the button invites them to share feedback without ever leaving the page.
Their responses are instantly collected and displayed in your Staffino CX dashboard, where you can view the results, identify trends, and take immediate action.
Explore the various website survey formats! Clicking the buttons below opens a real feedback form, just like your customers will see.
This is the original embedded button in Staffino colours. A slider with the questionnaire will open on the right when you click on it.
We adjusted this button's colour to show you that you can change the colouring to match your brand colours. A pop-up window with the questionnaire will appear when you click on it.
You can choose an image and set it as the embedded button. Clicking on the image will open up a brand new tab with the questionnaire ready for you to complete!
No credit card required.
