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CX Consulting Services
Drowning in CX data but unsure what it all means? Our CX consultants help you cut through the noise, turning feedback, scores, and metrics into clear actions that drive business results.
Drowning in CX data but unsure what it all means? Our CX consultants help you cut through the noise, turning feedback, scores, and metrics into clear actions that drive business results.
Your data tells a story. We help you read it and act on it. Unlike off-the-shelf solutions, our customer experience consulting is tailored to your feedback, metrics, and business priorities. We turn insights into action by aligning CX goals with performance, so your team can deliver better results, faster.
We begin with your existing customer feedback and performance data. Our goal is to understand why things happen, so we can help you improve how they happen. From day one, we’ll uncover the story behind your CX metrics and link it back to key business outcomes.
We turn your CX data into clear, actionable insights, whether it’s high-level or deep-dive analysis, to support smarter, faster decision-making.
Our consulting ensures your CX goals stay tied to business results. Regular reviews help you maintain momentum and track real progress over time.
Get instant access to seasoned CX consultants, on your terms. From one-off sessions to long-term guidance, we deliver practical advice that fits your needs.
Not every business needs the same depth of insight. That’s why we offer three levels of CX consulting, so you can start where you are and grow as your strategy matures. Each option is available as a one-off or on a recurring basis: annually, biannually, or quarterly.
A structured, data-driven review of your CX performance. We identify key trends, satisfaction drivers, and areas for improvement, turning insights into strategic actions that align CX with business goals and drive lasting impact.
What you’ll get:
High-level CX review for fast improvements. Need a quicker overview? This lighter version focuses on the essentials, including key metrics, top-level trends, and quick-win opportunities.
What you’ll get:
This flexible, on-demand service offers quick access to strategic advice on any CX, operations, or performance topic. From one-hour virtual calls to full-day onsite sessions, our experts provide tailored recommendations and real-time solutions—no lengthy preparation needed.
What you’ll get:
Get an honest, on-site evaluation of your customer experience strategy with Staffino’s CX Audit. Our experts visit your business, observe live interactions, review processes, and talk to your teams. We’ll show you exactly what’s working, what’s not, and how to fix it.
Get tailored advice from our experts on boosting customer satisfaction, linking CX data to revenue, and motivating employees.
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