Experience management made smart

Skyrocket Your Profits with a Powerful CX Platform

Transform customer and employee experiences into your growth engine with the Staffino Customer Experience Management Platform. Under the guidance of our seasoned Experience Management specialists, boosting loyalty and revenue for sustainable growth has never been easier!

An image showing different dashboard of Staffino Customer Experience Platform
An image showing different dashboard of Staffino Customer Experience Platform
Experience management made smart

Skyrocket Your Profits with a Powerful CX Platform

Transform customer and employee experiences into your growth engine with the Staffino Customer Experience Management Platform. Under the guidance of our seasoned Experience Management specialists, boosting loyalty and revenue for sustainable growth has never been easier!

CX Management

Good Customer Experience Brings Money

Measure customer satisfaction through the sleek, user-friendly interface of our customer experience management platform, which enables you to quickly address issues and ensure happy customers that keep coming back for more.

The Staffino CX platform provides the all the tools you need for implementing an effective CX management strategy, accurate experience measurement, valuable insights, and more.

EX Strategy

A Successful Business Starts with Motivated Employees

Revolutionise your EX strategy with Staffino's engaging experience management platform, using tailored employee surveys and workplace gamification.

Transform employee interactions into valuable insights that improve motivation and drive performance.

CX & EX Solutions

Optimise Your Customer Experience across All Touchpoints

Our AI-powered customer experience platform revolutionises the way companies handle customer feedback globally.

Our comprehensive suite of CX and EX solutions ensure unparalleled customer satisfaction, inspire employee motivation, and boost revenue growth.

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The Staffino Experience Management Platform Difference

What makes us stand out from our competition?

Easy-to-use online platform

Don't pay for features you don't need, but make sure that what you buy will bring real insight and results.

Culture of positive recognition

We make recognition a part of your employees' daily routine and drive customer-centric employee behaviour.

We are more than a CX platform

Our team is always at your service and ready to help you interpret the data and consult any questions you may have.

XM deserves a fair price-tag

Our mission is to make XM available to the masses with a sophisticated solution for half the usual price.

Easy-to-use online platform

Don't pay for features you don't need, but make sure that what you buy will bring real insight and results.

Culture of positive recognition

We make recognition a part of your employees' daily routine and drive customer-centric employee behaviour.

We are more than a CX platform

Our team is always at your service and ready to help you interpret the data and consult any questions you may have.

XM deserves a fair price-tag

Our mission is to make XM available to the masses with a sophisticated solution for half the usual price.

Easy-to-use online platform

Don't pay for features you don't need, but make sure that what you buy will bring real insight and results.

Culture of positive recognition

We make recognition a part of your employees' daily routine and drive customer-centric employee behaviour.

We are more than a CX platform

Our team is always at your service and ready to help you interpret the data and consult any questions you may have.

XM deserves a fair price-tag

Our mission is to make XM available to the masses with a sophisticated solution for half the usual price.

Achieve XM Excellence with Staffino's Award-Winning Expertise

50+ of the world's leading brands

use the Staffino CX management platform to improve experiences and increase profits

Orange
cofidis logo
JYSK

Thanks to the simplicity of the Staffino platform and the ability to discuss each case internally directly within the online platform, we have been able to retain 70% of customers who were likely to leave.

Vladislav Kupka

Board Member

The data provided from mystery shopping is limited in volume. Now, we have data from hundreds of customers, allowing us to understand more precisely what needs to be improved and where. The data is broken down to the smallest service stations in the country.

Timea Reicher

Retail Director

When we see that certain drivers have an excellent track record of customer satisfaction, we are keen to share their experiences with others. This helps us to disseminate best practices and improve the quality of our services as a whole.

Robert Ferencz

Distribution Manager

We are interested in our customers’ opinions on the services we provide and their experiences with us as an energy supplier because we continually strive for improvement. This is also why we have initiated intensive collaborations with our partners, Alcasys and Staffino. We are already seeing the first results of this partnership.

Richard Uricek

Director of Customer Care

We were pleasantly surprised to find that most of the feedback consisted not merely of negative comments, but of relevant suggestions to improve our services. Thanks to Staffino, we now have access to quick and specific information about the performance of each employee.

Pavel Tesar

Director of Call Center

Some years ago, we may have believed we could never be this close to our customers. Now I really find we are, and this has made an impact.

Michael Bach Olesen

Retail Operational Director

We highly value the feedback we receive from our clients through our cooperation with Staffino. We are pleased that they can share their impressions or possible comments with us so that we can keep pushing ourselves forward and provide consistently exceptional service.

Marcela Jurickova

Head of Client Care

Thanks to Staffino, we can now pinpoint exactly which of our branches have ongoing issues affecting the shopping experience and identify the specific pharmacists that have impacted our customers’ feelings.

Jan Zak

CEO

Using Staffino has helped us become transparent both internally and externally. It allows us to find out what we are doing well and what we need to change. A significant change was that we were no longer anonymous over the phone and e-mails, and the customer was allowed to evaluate precisely the worker with whom their request was handled.

Dan Toma

Operations Specialist Europe

10,000,000+

answers to questions monthly

3,000+

personalised CX dashboards

6,000+

active managers

10,000,000+

answers to questions every month

3,000+

personalised CX dashboards

6,000+

active managers

Experience firsthand how Staffino empowers you to listen, understand, and engage your customers and employees like never before.

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