Solutions

Retail CX Solution

Staffino’s CX solution for retail helps you collect and turn feedback into higher sales, stronger customer loyalty, and better employee engagement.

Solutions

Retail CX Solution

Staffino’s CX solution for retail helps
you collect and turn feedback into
higher sales, stronger customer loyalty,
and better employee engagement.

Trusted by Leading Retail Brands Worldwide

Boost Customer Satisfaction with Instant Feedback

Get real-time customer feedback effortlessly with Staffino! Use QR codes, payment terminals, online surveys, website pop-ups, and more to gather valuable customer insights.

Identify issues early and improve customer satisfaction and loyalty through our closed-loop feedback system!

Unlock Sales Potential with AI-Driven CX Analytics

Use our advanced AI feedback analytics to identify upselling opportunities via real-time, data-driven CX dashboards.

Engage loyal customers with personalised offers, recognise employees for exceptional service and upselling efforts, and boost revenue! Grow your business by understanding your customers better.

Mystery Shopping

Pick Ready-Made CX Solutions Tailored for Retailers

Choose from pre-built solution packages designed to tackle specific challenges—whether it’s improving customer satisfaction, boosting employee engagement, or increasing sales.

Improve Customer Satisfaction

CX Surveys
Feedback Management

Monitor each customer's satisfaction post-purchase. Gain real-time insights into customer sentiment and trending topics. Proactively respond to feedback and increase trust.

Boost Employee Engagement

CX Surveys
Employee Recognition
Employee Peformance
Employee Gamification

Understand employee impact on customer sentiment and identify top performers and outliers. Recognise employee efforts in real-time to motivate them.

Increase Sales Performance

Retention monitorin
CX Consulting
Employee Peformance

Keep a close eye on retention and upsell opportunities within your retail chain. Use AI to sell more to satisfied customers based on their purchase history.

Case Study: JYSK Generates €1.7M in Lead Value via CX Program

Danish retailer, part of the Lars Larsen Group, operating over 3,100 stores in 51 countries.

Danish retailer, part of the Lars Larsen Group, operating over 3,100 stores in 51 countries.

350K

Email Addresses Collected

€1.7M

Lead Value

€72M

Potential Revenue

Some years ago, we may have believed we could never be this close to our customers. Now I really find we are, and this has made an impact.

Michael Bach Olesen

Retail Operational Director

Get free access to the Staffino demo

Try all the tools and features first-hand in our interactive demo!

Free and no commitment.