Collect feedback at every customer touchpoint—online and in-store. Recognise and motivate pharmacists and techs in real time to deliver better service and increase revenue.
Collect feedback at every customer
touchpoint—online and in-store.
Recognise and motivate pharmacists
and techs in real time to deliver
better service and increase revenue.
We work with pharmacies worldwide to deliver the best possible experiences to their customers and employees.
Outstanding customer and employee experiences are key to business growth, and we help our clients get them right by measuring satisfaction, strengthening relationships and building loyalty with their customers, employees and partners.
With Staffino, pharmacies get real-time insights into customer experiences.
Our CX consulting experts help you connect feedback data directly to your sales performance—so you can spot what’s working, fix what’s not, and create experiences that keep customers coming back.
Staffino makes it easy to gather customer feedback across all channels—online and offline. Boost response rates, uncover valuable insights, and make smarter, data-driven decisions to improve every customer interaction.
Choose from pre-built solution packages designed to tackle specific challenges—whether it’s improving customer satisfaction, boosting employee engagement, or increasing sales.
Monitor each customer's satisfaction post-purchase. Gain real-time insights into customer sentiment and trending topics. Proactively respond to feedback and increase trust.
Understand employee impact on customer sentiment and identify top performers and outliers. Recognise employee efforts in real-time to motivate them.
Keep a close eye on retention and upsell opportunities within your pharmacy. Use AI to sell more to satisfied customers based on their purchase history.
Basket Size
Customer Satisfaction
Average Purchase Value
Thanks to Staffino, we can now pinpoint exactly which of our branches have ongoing issues affecting the shopping experience and identify the specific pharmacists that have impacted our customers’ feelings.
CEO
Free and no commitment.
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