Products & Services
AI Public Reviews & Competition Analyser
Decode your public image and learn where your competitors fail—all with zero effort!
Decode your public image and learn where your competitors fail—all with zero effort!
The AI Public Reviews & Competition Analyser gathers publicly available reviews and mentions from platforms like Google, Trustpilot, and more.
It categorises feedback by topic, sentiment, and key trends, helping you monitor your reputation, benchmark against competitors, and uncover opportunities for improvement.
Gain full visibility into public sentiment and uncover hidden opportunities to improve your reputation.
Track public sentiment, benchmark against competitors, and spot emerging trends before they impact your business.
Analyse thousands of reviews in seconds with zero manual effort, freeing up resources for strategic decision-making.
Understand why customers love or leave your brand, identify key drivers of satisfaction, and make data-backed improvements.
See our AI-powered public reviews and competition analysis in action! Check out the interactive demo below and explore how our tool transforms public reviews into business improvement.
Effortless, AI-powered public review analysis in just a few steps.
Then, the Staffino AI crawler collects their public reviews, ratings, and verbatim feedback from key platforms like Google, Trustpilot, and more.
The data is seamlessly imported into the Staffino CX platform for processing.
Our industry-specific best-practice topic categorisation, designed by seasoned CX consultants, ensures structured analysis.
It can also be customised to fit your priorities. Once the categorisation is set, you can sit back and let our AI handle the analysis.
Ratings are recalculated instantly, and verbatim feedback is analysed through AI-powered sentiment and topic categorisation, delivering real-time insights directly to your interactive dashboard.
Get a comprehensive review of your public reviews vs. competitors—with strategic recommendations.
Continuously track and analyse customer sentiment over time and compare your brand's standing with competitors.
This one-minute video will show you how our AI-powered public review analysis is done!
See first-hand how our AI features can streamline your customer service, analyse feedback and save resources.
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