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Our pricing is always tailored according to your business case and the Staffino products and services you're interested in. Leave us your contact, and we will do our best to send you the preliminary price as soon as possible.
Get a better understanding of how our pricing works – and what incredible value it packs. Click the button below to instantly download our sample pricing guide.
Get a better understanding of how our pricing works – and what incredible value it packs. Click the button below to instantly download our sample pricing guide.
We offer flexible plans designed to help you start small and scale as you grow. Whether you're exploring experience management or need enterprise-level solutions, we’ve got you covered.
Build & Optimize Your Feedback Strategy
Ideal for businesses looking to scale their experience management.
Starting at:
€350/month
Supports small business like:
Unlock Advanced Capabilities
For businesses that require more insights and integrations.
Starting at:
Custom pricing
Supports mid-market companies:
A Fully Tailored Solution
Designed for large organizations with specific needs.
Starting at:
Custom pricing
Supports enterprises like:
Not sure which plan is right for you? Use the table below to compare key features across our plans and find the best fit for your business.
| GROWTH | PRO | ENTERPRISE | |
|---|---|---|---|
|
Essentials Functions
|
|
|
|
|
Surveys |
1 survey |
Up to 10 surveys |
Unlimited number of surveys |
|
Feedback Management
|
|
|
|
|
Dashboards
|
Default |
Advanced dashboards (KPI, custom metrics) |
Pro dashboards (international visualisation) |
|
|
|
|
|
|
CX & EX Products |
|
|
|
|
Employee Recognition & Motivation
|
|
|
|
|
Employee Performance
|
– |
|
|
|
Website Feedback Surveys |
– |
– |
|
|
Public Reviews Connector
|
– |
– |
|
|
|
|||
|
Consulting |
|
|
|
|
CX Expert Advisory Session
|
|
|
|
|
CX Business Review
|
LIGHT |
|
|
|
Advanced Consulting
|
– |
– |
|
|
|
|||
|
Support & Workshop |
|
|
|
|
Platform Support
|
2 hour/month |
up to 4 hours/month |
up to 8 hours/month |
|
Platform Trainings
|
|
|
|
|
Wisdom Hub
|
|
|
|
|
CX Workshop
|
– |
– |
|
|
|
|
|
|
|
Platform Management Functions |
|
|
|
|
Distribution Channels
|
Email, spontaneous |
Email, spontaneous, SMS |
Email, spontaneous, SMS, social |
|
Data Transfer
|
Manual |
API, FTP |
Own FTP, API |
|
Regular Platform User Report
|
|
|
|
|
Regular Unsubscriber Report
|
– |
|
|
|
Custom Dashboard
|
– |
|
|
|
|
|
|
|
|
AI Features |
|
|
|
|
AI Topic & Sentiment Analyser
|
– |
|
|
|
AI Feedback Responder
|
– |
|
|
|
AI Churn Prediction
|
– |
– |
|
|
AI Upsell Assistant
|
– |
– |
|
|
AI Public Reviews & Competitors Monitor
|
– |
|
|
We understand that choosing the right plan comes with questions. Below, we've compiled the most commonly asked questions to help you make an informed decision. If you don’t find the answer you need, feel free to reach out!
Some features and modules operate on a consumption-based model, meaning you only pay for what you use. Additionally, certain one-time setup fees may apply for advanced customisation and integrations.
Yes! Certain modules and features can be purchased individually without upgrading your entire plan. Please contact our sales team to discuss your specific needs.
If you exceed any of the capped licenses or services, we’ll reach out to discuss whether you’d like to upgrade your plan or adjust specific activities to stay within limits.
We don’t offer a trial version, but we provide a 2-month pilot for you to test our services. If it’s not the right fit, you can cancel before the pilot ends.
Data security and privacy are our top priorities. Staffino complies with all relevant data protection regulations and implements strict security measures to protect your data. Details on our data handling policies can be provided upon request.
Yes, we provide comprehensive training for all our products to ensure you and your team can make the most out of Staffino. Training can be customised to suit your specific needs and will be outlined in your service agreement.
There are no limits on the number of surveys you can send. However, we typically apply a cap based on the number of interactions (data) sent to us for distribution.
All Staffino clients receive dedicated support from our team. The hours of client support, frequency of business reviews with our CX experts, and other specific support services available can vary depending on your contract.
that use Staffino for CX management
Be the first to get exclusive insights, tips, and best practices from Staffino, your go-to source for CX and EX success!