The core of customer satisfaction management is based on listening, understanding, and acting. Staffino’s Core Solution helps you launch or level up your CX strategy with smart feedback management and powerful insights.
Leave guesswork behind. Start improving customer experience with real data..
Create branded customer surveys for any touchpoint, digital or in-store. Capture honest opinions when they matter most.
See new responses as they come in. Loop in frontline staff or managers. Discuss issues, solve them fast, and close the loop with customers.
Track key CX metrics and trends on powerful dashboards. Find what makes customers happy and what hurts loyalty. Act on insights with confidence.
At the core of our platform are 3 CX essentials that work together seamlessly to elevate your experience strategy. Learn what your data says. Centralise all feedback, spot trends, and manage customer experience like a pro.
Know exactly what your customers think. From post-purchase surveys to brand loyalty, capture feedback that drives growth. Launch fast with ready-made survey templates or build your own.
Handle every customer's voice with care and speed. Route insights to the right team. Close the loop with customers. Resolve issues fast and turn bad moments into great ones.
Say goodbye to guesswork and make decisions with confidence. All your CX KPIs and feedback visualised in one place. Spot trends, filter by touchpoints, and track changes over time.
Free and no commitment.
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