×

Blog


www.staffino.com

#Unstoppables

How to Use the Staffino Experience Management Platform: Easy Demo User Guide

Have you submitted our demo request form, logged in via the link we sent you, and now feel a bit lost about what to do next? No worries, because we got

Dan Toma from Volkswagen Financial Services: Customer Feedback Has Become a Kind of a “Drug”

Dan Toma from Volkswagen Financial Services has worked with the Staffino customer experience management platform since 2017 as head of the client centre. Thanks to his initiative and enthusiasm for

Nine Years of Enhancing Customer Experience

Staffino Celebrates Its Anniversary: Nine Years of Enhancing Customer Experience The year 2022 marks the 9th anniversary in business for Staffino. We are excited about this milestone, and we want

Watch the Webinar: How to Get the Highest Return on CX

There are various factors that can influence the customers’ perception of your company; however, some are more relevant than others. Call centres play a major role in customer satisfaction and

We Took Mystery Shopping to the New MASTERY Level

Do you still use mystery shopping in 2022 and wonder why your CX isn’t changing for the better? The concept of mystery shopping has been around for about 80 years,

How Gamification Can Boost Employee Engagement and Motivation

How Gamification Can Boost Employee Engagement and Motivation Are you looking for a game changer that will keep your employees engaged and motivated? Stop racking your brain and turn employee

New web Staffino cover

We Have Launched a New, Freshly Redesigned Staffino Website!

We Have Launched a New, Freshly Redesigned Staffino Website! We are beyond happy to announce the launch of Staffino’s new website! After three years of running, our old website has

mall case study

The Mall Czech Republic Considers Its Customers a Priority

The Mall Czech Republic considers its customers a priority. A complex approach to feedback management proves that.  Collecting feedback and improving the customer experience is a must in e-commerce. Ratings and reviews

New clients coming on board!

We’re happy to announce that five new clients have joined our customer base. We’re very excited to help them on their customer experience journey.  L’Occitane en Provence The first client

Staffino Wrapped 2021

Staffino 2021 Wrapped

We survived 2021, which was one rollercoaster ride of a year, and we’re getting ready to tackle the challenges that 2022 has prepared for us. However, before we dive headfirst

Story behind our first global account JYSK

We spoke to our CEO Tomas Rosputinsky and gave him four punchy questions on the new landing: first global account JYSK, active in 3000 stores in 53 countries. Let’s go: