Discover the future of customer feedback collection with Mastery Shopping! If you missed our free webinar on Tuesday, 26 March 2024, fear…
In today’s customer-centric world, businesses are constantly seeking ways to improve their products, services, and overall customer experience. While numerical ratings and…
In today's competitive business landscape, delivering exceptional field service experiences is crucial for companies looking to stay ahead of the curve. To…
Ready to have your mind blown? Imagine a company where every single customer – yes, you read that right, 100% of them…
Have you ever wondered what a retailer's absolute favourite Christmas song might be? Well, look no further, for it is none other…
In today's world, digital transformation is becoming a key factor for the success and growth of cities and regions. Many cities are…
Dan Toma from Volkswagen Financial Services has worked with the Staffino customer experience management platform since 2017 as head of the client…
The Mall Czech Republic considers its customers a priority. A complex approach to feedback management proves that.
Collecting feedback and improving the customer…
Cofidis is a specialist in providing consumer loans, with 40 years of experience on the European market operating across 9 EU countries…
We’re happy to announce that five new clients have joined our customer base. We’re very excited to help them on their…
At the end of our first year with JYSK – one of the most CX-centric companies we work with. I had the…
This article started as a piece about a new feature, but at its core it is about organisations that pro-actively engage with…