Mastery Shopping®

Next level of Mystery Shopping. Don't be dependent on one mystery shopper visit if you have hundreds of own opinionated customers

STAFFINO'S MASTERY SHOPPING is a specific feedback campaign we developed in response to client demand to get more quantitative data than traditional Mystery Shopping model offers.

Well, it is much better to fine tune business solutions on the opinions of hundreds of customers rather than few mystery shoppers who are not even your customers.
Another problem is the identification of mystery shoppers by experienced staff. We launched this innovative approach to customer shopping experience as a side project, but are now receiving a lot of interest.
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