CX Consulting

Our Customer Experience (CX) Specialist are here to provide a professional and independent second opinion.

We offer a broad service that varies on specific use case, type of organisation and level of CX strategies already implemented. Typically we start with a strategic CX assessment. We offer stakeholder training and CX management supervision, Data interpretation and Quick-win identification.

Do you have strategic CX management and a team on place?

Yes
No

Quality monitoring

We help with quality monitoring and can guide you through processes improvements. We have a lot of experience with internal CX evangelisation, and this is too often undervalued. Short-term & long-term CX project strategies, project evaluations and change management is key to successful project programmes.

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